Any Questions? Look Here
We've answered the most common questions from our users below. If you don’t find a solution to your issue, feel free to contact our support team — we’re always happy to help.
Plugyard is a secure digital marketplace where you can buy social media accounts, emails, VPNs, and more from verified merchants.
Simply browse the marketplace, choose a product, review the details carefully, and click "Buy Now." Payments are made securely through your Plugyard wallet.
No, we do not collect identification documents from our merchants. However, we've implemented a secure platform that ensures safe transactions between buyers and sellers. We actively monitor merchant activities and listings to maintain quality, prevent abuse, and protect buyers.
Each product comes with a detailed description. Buyers are encouraged to review the seller’s rating and reviews before purchase. Once payment is made, the funds are held for at least 1 hour, giving you time to test and verify the item. If there are any issues, you can open a dispute with the seller directly through the order history page.
Payments are released 1 hour after the order is placed, provided the buyer does not open a dispute. If a dispute is opened, funds are held until the issue is resolved or the dispute window closes without further action. Once cleared, you can withdraw your earnings instantly to your bank account.
If there’s an issue with an order, the buyer can open a dispute within 1 hour of purchase and communicate directly with the seller through the dispute chat. If the issue isn’t resolved, either party can invite an admin to step in and help mediate.
You can open a dispute within 1 hour of purchase. Our dispute system allows you to communicate with the seller, and if unresolved, an admin will step in.
ARefunds are handled through the dispute system. If you prove that the item is invalid or incomplete, a refund will be issued by the seller or admin.
It opens automatically when you report an issue. You can message the seller, share proof, and invite an admin if no resolution is reached.
Most items are delivered instantly or within minutes. Check the delivery timeframe in the product description before purchase.
No. What you see is what you pay. All prices are clearly stated, and we charge no hidden fees.
Yes, you can buy as many products as you want, one after the other. Just make sure you have enough funds in your Plugyard wallet.
